Privacy policy

PEPPERDOLLY respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit pepperdolly.com or make a purchase through our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact information: Name, email address, phone number, billing address, and shipping address.

  • Order information: Products purchased, order details, and transaction-related information.

  • Device information: IP address, browser type, device details, and information about how you use our website.

  • Communications: Information you provide when contacting customer support.

2. How We Use Your Information

We may use your information to:

  • Process payments and fulfill orders.

  • Arrange shipping and provide order updates.

  • Respond to customer service requests.

  • Maintain, improve, and protect our website.

  • Help detect and prevent fraud or unauthorized transactions.

  • Meet applicable legal and regulatory obligations.

  • Send promotional communications where permitted by law and subject to your preferences.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website traffic, and improve your shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. Sharing Your Information

We may share relevant information with service providers that help us operate our store, including payment processors, shipping providers, website hosting services, analytics providers, and customer support services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

5. Payment Information

Payments are handled through the payment methods available at checkout. Payment providers process payment information according to their own privacy and security practices. Please avoid sending full payment card details through ordinary email or customer support messages.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with legal obligations.

We take reasonable steps to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. To submit a privacy-related request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where parental consent is required by law. If you believe a child has provided personal information inappropriately, please contact us.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

PEPPERDOLLY

Email: info@pepperdolly.com
Phone: +1 253-356-8851

Address:
4415 NE 5th St
Renton, WA 98059
United States